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Live Offers
Free shipping on orders above ₹3000 New ₹100 off on first purchase Limited time Deal Hot Easy returns & & exchange Upto ₹540 off on Purchase 3 Shirts COD Available Across India COD Free shipping on orders above ₹3000 New ₹100 off on first purchase Limited Time Deal Hot Easy returns & & exchange Upto ₹540 off on Purchase 3 Shirts COD Available Across India COD

Contact Us

At Raveza Apparel, exceptional style is matched with exceptional service. Our team is dedicated to providing a seamless and personalized experience for every customer.

 

Whether you have a question about our collections, need assistance with an order, or require styling guidance, we are here to assist you with the utmost care and attention.

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Our messaging assistant can quickly solve many issues or direct you to the right person or place

Instant chat and always available.

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  • 403, 4th Floor, MILLENNIUM PLAZA, Sushant Lok Phase I, Sector 27, Gurugram, Haryana 122009

Delivery Related

How can I place an order on Raveza Apparel?

Placing an order is simple. Browse your favorite products, select size and quantity, add them to your cart, and proceed to secure checkout to complete your purchase.

Can I modify my order after placing it?

Yes, order modifications are possible only before the order is shipped. Please contact our support team immediately after placing the order for any changes.

How do I know if my order is confirmed?

Once your order is successfully placed, you will receive an order confirmation email and/or SMS with your order details and tracking information.

What payment methods does Raveza Apparel accept?

We accept multiple secure payment methods including:

  • Credit/Debit Cards

     

  • UPI

     

  • Net Banking

     

  • Wallets

     

  • Cash on Delivery (if available)

Is my payment information secure?

Yes, all transactions on Raveza Apparel are processed through secure and encrypted payment gateways to ensure complete data protection.

What should I do if my payment fails but the amount is deducted?

If your payment is deducted but the order is not confirmed, the amount will be automatically refunded to your original payment method within 5–7 business days.

How long does delivery take?

Orders are usually processed within 1–3 business days and delivered within 5–10 business days depending on your location.

Do you provide order tracking?

Yes, once your order is shipped, you will receive a tracking link via email/SMS to monitor your shipment in real-time.

Do you offer international shipping?

Currently, shipping availability depends on location. Please check at checkout for delivery options in your region.

Can I cancel my order?

Yes, you can cancel your order only before it is shipped. Once the order is dispatched, cancellation is not possible.

How can I request order cancellation?

You can request cancellation by contacting our support team with your Order ID as soon as possible.

Will I get a refund after cancellation?

Yes, eligible cancellations will be refunded to the original payment method within 5–7 business days after approval.

What is your return policy?

We accept returns only for eligible products that are unused, unworn, and in original packaging within the specified return period.

Who will handle the return shipping (courier)?

If you want to return a product, the courier arrangement will need to be managed by you. Return shipping charges will be borne by the customer unless the product received is damaged or incorrect.

What items are not eligible for return?

The following items may not be eligible for return:

  • Used or worn products

  • Items without original packaging

  • Products on clearance or final sale

How long does the refund process take after return approval?

Once the returned product is received and inspected, the refund will be processed within 5–7 business days.

Delivery Related

What if I receive a damaged or wrong product?

If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours of delivery with photos and order details for quick resolution.

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Delivery Related

Do I need an account to place an order?

No, you can place an order as a guest. However, creating an account helps you track orders and manage returns easily.

How can I contact customer support?

You can reach our support team via email, contact form, or official social media channels mentioned on our website.

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Delivery Related

Are your products authentic and quality-checked?

Yes, all products at Raveza Apparel go through strict quality checks to ensure premium quality, durability, and customer satisfaction.

Do you offer secure packaging?

Absolutely. All orders are packed securely to prevent damage during transit and ensure safe delivery.

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